Frequently Asked Questions
Everything you need to know about your next Peacock timepiece.
What kind of movements are used in Peacock Watches?
We pride ourselves on precision. Our collection features a mix of high-grade Japanese quartz movements for accuracy and sophisticated automatic movements for the traditional horology enthusiast.
How long does shipping take and is it insured?
Standard shipping typically takes 3-5 business days. For your peace of mind, every Peacock watch is shipped fully insured with signature confirmation required upon delivery.
What is your return policy for luxury timepieces?
We offer a 30-day return policy. Items must be in their original, unworn condition with all protective films, tags, and luxury packaging intact to qualify for a full refund.
Are Peacock watches water-resistant?
Yes, most of our models are water-resistant up to 5 ATM (50 meters). We recommend checking the specific product description for each model's depth rating before use in water.
Do you provide a warranty on your products?
Every Peacock watch comes with a 2-year international warranty that covers manufacturing defects and movement issues from the date of purchase.
How do I adjust the metal link bracelet to fit my wrist?
Each watch comes with a sizing tool and instructions. However, for the best experience, we recommend visiting a local jeweler to ensure a perfect fit without scratching the finish.